President's
Tip of the Week
Evaluation
Workshop
(4/29/09)
By Jodie Kay Petra, January 2001
Toastmasters
skills benefit us far beyond Club activities alone. We can use our skills, for
example, in our jobs. This includes our evaluation skills, one of the most important
skills utilized by Toastmasters.
Evaluations benefit the speakers
as well as the evaluators. The speakers can find methods for improvement, receive
recognition and a boost in self esteem, and receive encouragement to improve.
Evaluators are able to receive satisfaction from helping others, build self-understanding
and leadership skills, as well as enhance listening and impromptu skills.
If
we follow the adult learning module we realize how important evaluations are.
We can take what we've learned during evaluations, practice it, and then improve
on our next speeches.
Evaluations are assessments from our
own perspective of another's behavior, or an opinion. It is the speaker's decision
to accept this opinion. Evaluations also give us the opportunity to be a source
of information.
Evaluations differ from judgments in that judges
pick winners. An evaluator's job is to motivate the speaker to improve through
encouragement, to facilitate improvement by making suggestions, and to counsel.
The evaluator needs to point out the speaker's strengths as well as areas to improve,
all while offering encouragement and calming nerves.
To improve
evaluations, examining the criteria of an Evaluation Contest Judge's Ballot is
helpful. Analytical quality is worth 40%, recommendations are 30%, technique is
15% and summation is 15%.
Tips to remember when giving evaluations
include concentrating on the speaker's behavior and not the person, telling the
speaker what you perceive the message was, phrase comments from a first person
point of view (I saw..., I think..., I felt...), and evaluating the other audience
members' reactions.
Different techniques of evaluation include
the sandwich or Oreo method (strength, need improvement, strength), the metaphor
method (your speech was like a bicycle ride...), and the anchor method (such as
an acrostic). Remember to avoid whitewashing evaluations but rather give the speaker
something to work with.